.png)
FAQs
​​
1. How does Bright Spark PAs match me with the right PA?
We take the time to understand your specific needs and preferences through an in-depth consultation. From there, we handpick a PA who not only meets your requirements but also aligns with your business culture. Our rigorous selection process ensures you’re matched with someone from the top 2% of applicants.
​
2. How are PAs sourced at Bright Spark PAs?
We actively seek out talented PAs through trusted networks and professional platforms. Each candidate undergoes a meticulous screening process, including interviews, skills assessments, and thorough background checks. Additionally, we provide ongoing in-house training to ensure our PAs stay ahead of the curve.
​
3. Can Bright Spark PAs provide in-person support?
Yes, we offer both remote and in-person support depending on your needs and location. Whether you require someone on-site for specific tasks or virtual assistance, our PAs are adaptable and ready to assist.
​
4. What are your rates?
Our services start from £30 per hour, with all packages billed in advance to ensure seamless service. For full-time recruitment, we charge between 10% and 15% of the annual salary, depending on the level of the role and specific requirements.
​
5. How do you ensure my data is kept safe?
We take data security seriously. All our PAs are trained in GDPR compliance, and we follow strict protocols to safeguard your information. Whether it’s managing sensitive documents or handling client communications, your data is always treated with the utmost confidentiality.
​
6. Do you provide additional training for your PAs?
Yes, our in-house training program equips PAs with advanced skills in areas like software tools, communication, and time management. This ensures they’re fully prepared to meet your expectations and deliver exceptional service.
​
7. How flexible are your services?
We pride ourselves on our flexibility. Whether you need short-term support, ongoing assistance, or help scaling up during busy periods, we adapt to your changing needs. Our bespoke approach ensures you get the support you need, when you need it.
​
8. What makes Bright Spark PAs different?
Our focus is on quality over quantity. Only the top 2% of candidates make it onto our books, and we provide continuous training to maintain high standards. We also offer a highly personalised service, ensuring every client feels supported and valued.
​
9. How do I get started?
Simply contact us to schedule a consultation. We’ll discuss your needs, budget, and goals, then match you with a PA who is ready to hit the ground running. From there, we handle onboarding and ensure everything runs smoothly.
​
10. What tasks can a PA handle?
Our PAs can assist with a wide range of tasks, including diary and inbox management, document production, travel arrangements, social media, event logistics, and more. If you have specific requirements, let us know, and we’ll tailor the service to suit you.
​
Ready to find your perfect PA? Contact Bright Spark PAs today to get started!
​